I hope this message finds you well and answers any questions you may have regarding the temporary closing of the library. We are closed in accordance with the Governor’s Executive Order 2020-69 and 2020-92, mandating library closures. Libraries are an essential and integral part of any community. It’s important to remember that the library is still here, we just had to close the doors for a little while. Thank you all for your patience, understanding and support.
With all the uncertainty in the world right now, one thing I do know is our doors will open again and when they do we’ll be ready with all kinds of BSDL magic. What color will Miss Kaitlin's hair be? I know mine will be a lot grayer. We really can’t wait to see you all again soon.
Don’t hesitate to contact us if you have questions or concerns. We’re listening. You may email us firstname.lastname@example.org, or call 352-4671 and leave a message. You can even text us at 231-216-2786.
Q: Why did you close?
A: On Thursday, March 12th, Governor Whitmer released an executive order closing all schools at the close of the school day, Friday March 13th. By Friday morning, warnings were being sent through multiple library communication networks recommending library closure. Libraries, including Benzie Shores, made the difficult decision to close their doors. By Saturday, the Michigan Library Association issued a recommendation to all libraries in the state to close. By Monday, Governor Whitmer issued Executive Order 2020-9, mandating library closures. Currently, EO 2020-69 and 2020-92 have extended closure for libraries through May 28th.
Q: Will you offer curbside service?
A: We don’t have an official date for when curbside will begin, because a few things need to happen first.
Q: My books are due, when do I return them?
A: You can return books at any time in the library’s drop box, or hang on to them. All due dates have been extended until we reopen.
Q: I don’t have my library card number and I need it to access online materials.
A: Contact the library at email@example.com, or call 352-4671 and leave a message. You can text the library at 231-216-2786. A staff member will contact you with your card number.
Q: I don’t have a library card. Can I still access online services?
A: You can apply for a card online at https://benzie.biblionix.com/catalog/?signup=1. Or, contact the library at firstname.lastname@example.org, or call 352-4671 and leave a message. You can text the library at 231-216-2786.
Q: I don’t have internet access at home? How can my child access their online assignments?
A: The school districts in Benzie county are geographically some of the largest in the state. Unfortunately, our rural district is full of internet dead zones, meaning high speed internet is simply not available, or too expensive for many families. The library’s wifi is available from the parking lot. Several internet providers are temporarily offering their services to students for free. Visit https://www.everyoneon.org/find-offers to see what options are available.
Both Frankfort Elberta Area Schools (352-4641) and Benzie Central Schools (882 – 9653) are working with families to find distance learning solutions. Please don’t hesitate to contact the school for assistance.
Q: When will you reopen?
A: It’s the most common question we receive these days, especially as more businesses reopen. As a government entity, a public library has a few more hoops to jump through before we can open. On Monday, May 18th, the library board approved a COViD-19 Response and Preparedness plan and Reopening Policy. These policies reflect the reopening guidelines from OSHA, as well as input from the local health department. Essentially, the policy outlines how the library will reopen in phases, starting with curbside services. We don’t have an official date for when curbside will begin, because a few things need to happen first (see above).
The directors of all 4 Benzie county libraries have been in communication with each other since the shelter in place started. It is imperative to all of us that our patrons have access to the services they depend on. We apologize for the disruption in service and can’t thank you enough for your patience.
So while we don’t have a firm date for you as of yet, I can say with great confidence that we’re getting closer. Things are going to look a little different at the library this summer, but we have a dedicated staff ready to make even limited service magical.